I observed another type of cycle in IT technologies.
The different phases are as follow :
- Top management decides to renew the infrastructure from scratch. (rain shower)
- A project manager is then in charge of having these specifications enforced by some large so called "no risk" company to take charge of the implementation.
- It will be decided invariably not to involve the internal operation team and to get rid of the old infrastructure to start from fresh.
- Project will go on with essentially external contractors.
- The all thing will got rolled out eventually and the project team will disappear.
- Baby is passed in the arms of the operations team. The situation is complex and not documented in a way to be useful for the operations.
- The new architecture will NEVER be really maintained, it will go on from its initial push, but the motion will slow down, the entropy of system will increase until :
- Top management decides to renew the infrastructure from scratch. (rain shower)
Consequences of this brutal cycle :
- Organization is never capitalizing its proper knowledges.
- Organization is unable to improve by itself. (It's always supposed to be the best of the world)
- Organization is adapting on a mutational mode. (A way of not adapting)
- Organization has to support periodic period of difficult changes.
- Investment is not incremental.
Do you recognized your own organization ?
Tell me !
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